Case study
PsychInsights
case study

How PsychInsights Transformed Report Writing with Docupilot

When you're a busy mental health professional, every hour matters — and spending nearly half a day writing one report just isn’t sustainable.

That was the reality for Rebecca Gomez de Tuinstra, a licensed psychologist at PsychInsights, who often spent 4–5 hours creating detailed, 10–15 page client reports. Between repetitive copy-pasting, formatting, and managing multiple templates, the administrative load was eating into her client-facing time.

After trying several other platforms that just didn’t hit the mark, Rebecca found her solution in Docupilot — a tool that didn’t just meet her needs, but exceeded them in both functionality and ease of use.

The Challenge: Too Much Time, Not Enough Flexibility

Before implementing Docupilot, Rebecca faced a number of frustrations with her report generation process:

  • 📝 Manual Report Writing: Reports were built piece by piece — a process filled with repetitive editing and copying content across different templates.

  • 🧩 Inefficient Templates: Because her previous tools lacked flexibility, she had to maintain multiple templates for different clinicians and case types.

  • ⏱️ Time Drain: Each report took up to 5 hours, significantly limiting the number of clients she could see.

  • 🚫 No Smart Customization: Other tools didn’t allow dynamic inclusion/exclusion of sections — every change required manual edits, increasing error risk and reducing scalability.

Rebecca needed something faster, smarter, and flexible — without requiring tech expertise to set up.

The Solution: Docupilot Streamlines It All

With Docupilot, Rebecca was able to completely reimagine how she created reports — automating the process while still maintaining the personalized, detailed quality her clients expect.

Here’s what changed:

  • ⚙️ Smarter Workflow: Thanks to dynamic tokens and conditional templating, she could now generate reports in 1–2 hours — a 60% time reduction.

  • 📈 More Time with Clients: The hours saved allowed her to see more clients, increasing both her impact and income.

  • 👩‍💻 No Tech Skills Needed: With an intuitive, user-friendly interface, Rebecca set up her new system quickly — without relying on IT or advanced skills.

The Features That Made It Work

Docupilot’s powerful yet easy-to-use features were key to Rebecca’s transformation:

  • Dynamic Templating: Need to include a section only for certain cases? With a simple yes/no toggle, Rebecca could generate highly tailored reports — no copy-paste required.

  • Conditional Formatting: Dynamic table rows and bullet points helped her organize complex case data clearly and efficiently.

  • Tokenized Data Insertion: Docupilot automatically pulled in the correct information, drastically reducing repetitive editing.

  • Flexible Output Options: Whether she needed a PDF for clients or a Word doc for internal notes, delivery was fast and format-friendly.

  • User-Friendly Template Syntax: The clean design, paired with small helpful cues (like using square brackets for sentence clarity), made building and adjusting templates a breeze.
  • Future-Proof Enhancements: Features like AI-driven template building and more advanced error-checking are on the horizon, making the platform even more efficient over time.

The Results: Less Time Writing, More Time Helping

Rebecca’s adoption of Docupilot led to real, measurable improvements in her practice:

  • Cut Report Time by Over 50%: From 4–5 hours down to 1–2 per report.

  • 💡 70+ Hours Saved Per Month: Time she could now spend with clients or on strategic growth.

  • 📑 Simplified, Scalable Workflow: The process is now consistent, repeatable, and easier to manage.

  • 🔄 Fewer Errors, Higher Quality: With less manual handling, reports are cleaner, faster, and more reliable.

🌟 Rave Reviews: Rebecca found the system so effective, she actively recommends it to colleagues in the mental health field.

Rebecca’s journey with Docupilot is a powerful reminder that the right tools can make a real difference — especially in time-intensive professions like mental health care. By automating repetitive tasks and allowing smart customization, Docupilot gave her the freedom to focus on what truly matters: her clients.

Whether you’re a psychologist, therapist, or healthcare professional juggling administrative work with client care, Docupilot offers an affordable, intuitive solution that helps you reclaim your time — without sacrificing quality or control.

Discover how Docupilot can streamline your practice, one report at a time — just like it did for PsychInsights.

Company name -
PsychInsights
Location -
Michigan
Industry -
Healthcare

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